Crematorium Assistant & Private Ambulance Operative

Crematorium Assistant & Private Ambulance Operative

Working flexibly, 5 days per week which will include regular weekends, evenings and early mornings on a rota basis.

40 hours per week

Our core operating hours are between 6am – 10pm daily, so the ability to work flexibly across 5 days of the week will be required. Variations in working hours will always be discussed in advance.

From £26,842 per annum (pro rata) + £500 salary uplift after qualification (pro rata) + Benefits

12 month fixed term contract

West Lancashire Crematorium

Have you always wanted to use your transferable skills in a role where what you do can truly make a difference every day?

Would you enjoy working as a part of a close-knit team with a sense of camaraderie not found in a generic job?

If so, we would love to hear from you!

We are one of the largest independent operators of crematoria in the UK, supported by almost 500 empathetic and dedicated individuals and we are growing.

You may not have considered a career in this sector before – and that’s absolutely fine. Many of our colleagues joined us from completely different backgrounds, bringing valuable transferable skills and experiences with them.

With full industry training provided, along with ongoing learning and career development, this is an opportunity to build a rewarding career in a role where every day is different and the work you do has a genuine and lasting impact on the families and communities we serve.

The role

This is a multi-skilled role encompassing both many operational activities.

• Funeral Operations: Driving a private ambulance when required.

  You will ensure that the deceased are cared for with respect and dignity during collection and during their ‘final journey’ to our crematorium.

• Cremation – You’ll be fully trained and work towards an accredited FBCA qualification under supervision and guidance from experienced colleagues. You will be involved in the end to end cremation process and ashes management. You will need to be able bodied as there will be manual handling involved in this process. PPE will be provided for your safety. Some of our sites also have burial grounds so you could also be involved in these services if applicable.
• Chapel - Preparation of the chapel hall before each service and welcoming the families and Funeral Directors attending. Ensuring the correct music / visual tributes are played, orders of service are in place and offering support as required.

• Administration – Administration and paperwork ensuring accuracy and attention to detail, helping families with queries / collection of ashes.
• Ad hoc work – for example making sure the site is tidy and presentable.

This role requires flexibility and pulling together as one team to support each other and provide the exceptional care and service that we are known for.

About you

• Confident driver with full UK licence.
• Able to commit to a 12 month fixed term contract.
• Any previous bereavement / funeral industry experience would be beneficial (Crematorium Assistant / Crematorium Technician / Funeral Operative / Funeral Arranger, Ambulance Driver etc) however not essential as full industry training is provided.
• Other suitable backgrounds could include Driver, Retail, Hospitality, Care, or other Customer Service orientated industries where making a difference to others is important.
• Emotionally resilient and organised with excellent attention to detail.
• You will need to be able bodied as manual handling will be part of this role. PPE will be provided for your safety.
• A real team player with natural compassion and the desire to make a difference every day.
• Flexible in approach to working hours.
• Comfortable communicator able to speak to people in a caring and understanding manner.
• Good level of IT skills

What We Offer

If you would like to join the Westerleigh team, you can be sure of a warm welcome, ongoing training and development and a sense of pride by truly making a difference every day to the families we serve.

No two days are the same and many of our Managers have developed their careers within the business. 

The values we champion are Safety First, Exceptional Care, Uniquely Personal and One Team.

In addition to salary, you will also be eligible for the following benefits:

• 32 days holiday (Includes 8 days bank holiday) Pro rata
• £500 salary increase (pro rata) after completing FBCA Accredited cremator training
• Life Assurance
• Access to a wide range of retail discounts and wellbeing support
• Ongoing learning & development
• Pension scheme
• Employee Assistance / Occupational health support Program
• Mindfulness App
• Mental Health Ambassadors
• The benefit we hope you’ll never need: Free Cremation benefit for Immediate family
• Bereavement Leave
• Enhanced maternity & paternity pay
• Recognition scheme
• Free Flu jab
• Smart uniform and PPE provided
• Free parking